●指定用書(Text Books)
<br>Part I: 講義
<br>Part II: Stevenson, W. J., (2021). Operations Management (14th edition). 
<br>McGraw-Hill. 
<br>
<br>● 參考書籍(References)
<br>1.李旭華 (2009). 品質管理 (滄海)
<br>2.戴久永 (2011). 全面品質管理 (滄海)
<br>3.蘇朝墩 (2010). 品質管理 (前程)
<br>4.鄭春生 (2010). 品質管理 (全華)
<br>5.Besterfield, D. H., Besterfield-Michna, C., Besterfield, G. H. and 
<br>Besterfield-Sacre, M., (2003). Total Quality Management (3rd edition). Prentice-
<br>Hall Inc.
<br>6.Evans, J. R. (2005). Total Quality: Management, Organization and Strategy 
<br>(4th edition). Thomson South-Western.
<br>
<br>● 教學方式(Teaching Method)
<br>講義/投影片/補充教材 講授、課堂討論與報告
<br>
<br>● 教學進度(Syllabus)
<br>Part I: 
<br>*Introduction to Quality Management (品質管理概述)
<br>*The Quality Philosophies and Management Strategies of the Leading Sages (品質
<br>大師的品質理念)
<br>*Kano's Model (Kano二維品質模式)
<br>*Quality Function Deployment (品質機能展開)
<br>*QC / Management Tools (QC改善技巧)
<br>(a) Magnificent Seven (b) Seven New Tools (c) IE Seven Tools
<br>*Quality Control : SPC (管制圖概念)
<br>(a)Control Charts by Attributes (b) Control Charts by Variables (c) Examples 
<br>with Minitab
<br>*Quality Assurance (品質保證): Process Capability Analysis (製程能力分析) 
<br>
<br>Part II:
<br>*Introduction to Operations Management 
<br>*Competitiveness, Strategy, and Productivity
<br>*Strategic Capacity Planning for Products and Services
<br>*Process Selection and Facility Layout
<br>*Aggregate Planning and Master Scheduling
<br>*MRP and ERP
<br>*Inventory Management
<br>*JIT and Lean Operations
<br>*Intelligent Manufacturing
<br>
<br>● 成績考核(Evaluation)
<br>Class Participation and Homework Assignments (50%)
<br>Term Project and Presentation (50%)